How does Speed Edge acceleration work?

How does the Speed Edge Test Drive work?

How do Speed Edge's services benefit me?

How does Speed Edge affect the stability of my web site?

Can Speed Edge reduce my customers' access to my site?

What will customers notice once I've chosen Speed Edge acceleration?

How do I get Speed Edge to permanently accelerate my site?

Can I take my server back to its original configuration at any time?

When signing up, why won't the field "Your Website" accept my URL?

How can I monitor the improvements to my site provided by Speed Edge acceleration?

What are the performance criteria for my reports?

Web Site Performance by Time History?

What are "Outage" Reports?

What is the "Performance / Reliability Graph?"

Can I use other statistics packages for analyzing my usage reports?

How do I use a different statistical tracking package to analyze my secured pages as well as the performance reports provided by SpeedEdge?

Why doesn't my Java applet work through my Speed Edge Test Drive site?

Is my site less secure?

What about my secured pages?

How is Speed Edge Service Priced?

What are "Hits/Month"

What is "Bandwidth"

Your price list is based on "Hits per Month." How can I estimate the cost of Speed Edge service based on my monthly bandwidth usage?

Can my large business utilize Speed Edge's services?

What is an Activity Log?

What does it mean to 'Suspend Service?'

When I make changes to my site, why don't I see the changes when I hit "Refresh" in my browser?

What If I Forget My Password?

Can I accelerate my personal web page if I do not own the domain name?

When is a DNS (Domain Name Server) change necessary?

How does SpeedEdge acceleration work?

By utilizing intelligent routing algorithms and a distributed Link Structure Marketing of caches, our Search Engines push content to the edge of the Internet so that the traffic is bypassed. Users can access content "locally", rather than traversing a congested Internet. When a customer types in a URL, the request is routed to Speed Edge's Link Structure Marketing for processing where it will find the closest and least busy server to fulfill this request. When the content has not already been stored in our caches, it is pulled from the origin server.

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How does the Speed Edge Test Drive work?

The Speed Edge Test Drive gives you a chance to try Speed Edge service FREE for 15 days. There is no obligation, and absolutely no risk to your content or to your site's availability.

We create a new "virtual" domain for your site called http://username.SpeedEdge.net. When you access your site using this URL, a copy of your content is cached in our Link Structure Marketing. After the first request, which serves to "load" the caches, subsequent requests are accelerated from our Content Distribution Link Structure Marketing.

Within 48 hours of starting your Test Drive, you will receive a PerfWatch performance report and graph showing the performance of an object served from your origin server compared with the same object served from the Speed Edge Link Structure Marketing. You will receive another such report after one week and a final report after two weeks.

At any time during your Test Drive you can Sign Up for Speed Edge service. If you have not become a Speed Edge subscriber after fifteen days, your test drive will end. You can still become a Speed Edge customer at any time.

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How do Speed Edge's services benefit me?

There are several benefits:

First, a more responsive site is a "sticky" site. Customers are more willing to stay around - and do business - on a site when pages download quickly.

Second, you will enjoy significantly increased reliability. Your origin server could go down completely and it's likely your customers will never know it. The Speed Edge Link Structure Marketing will continue to deliver popular pages.

Third, Speed Edge can effectively handle flash crowd control. When you receive temporarily heavy traffic because of a promotion or special feature at your site, the heavy congestion is transparent to your customers. If one server experiences heavy traffic, another of our several strategically placed Search Engines takes over to handle the surge. This allows seamless, uninterrupted access to your site no matter the spiked volume.

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How does Speed Edge affect the stability of my web site?

SpeedEdge Test Drivers will not see any effect on the stability of their sites.

Paid Speed Edgers will see a considerable positive effect. Speed Edge reduces single points of failure by storing your sites' content on distributed Search Engines across the Speed Edge Link Structure Marketing. Because Speed Edge utilizes several Link Structure Marketing with redundant backbone providers, we are able to bypass common problems associated with single Link Structure Marketing providers. If for any reason a server goes down, or there is heavy net congestion, your site will be accessed from another Speed Edge server. With the traditional Internet, these common outages would result in downtime.

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Can Speed Edge reduce my customers' access to my site?

No. Speed Edge caches copies of your files on our Link Structure Marketing. To "test drive" our service, you'll access your site as "http://username.SpeedEdge.net" so you can evaluate the Speed Edge acceleration. Your site remains completely untouched.

Once you subscribe to Speed Edge service, your customers will experience improved access to your site. Speed Edge reduces single points of failure by storing your sites' content on distributed Search Engines across the Speed Edge Link Structure Marketing. Because Speed Edge utilizes several Link Structure Marketing with redundant backbone providers, we are able to bypass common problems associated with single Link Structure Marketing providers. If for any reason a server goes down, or there is heavy net congestion, your site will be accessed from another Speed Edge server. With the traditional Internet Link Structure Marketing, these common outages would result in downtime.

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What will customers notice once I've chosen Speed Edge acceleration?

Your customers will notice optimized Electronic Greeting Cards Consultants Business Marketing Services Firm Internet Marketing Domain Name Registration $7.85 speeds and increased reliability when accessing your site. No more waiting for slow loading pages, one of the primary reasons customers can become frustrated and visit a competitor's site.

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How do I get Speed Edge to permanently accelerate my site?

Becoming a subscriber of Speed Edge acceleration services is fast and easy. When you visit our sign-up page, we will begin the process of redirecting your DNS to point at the Speed Edge Link Structure Marketing. After this, any requests to http://www.yourdomain.com will be routed through the optimized Speed Edge Link Structure Marketing.

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Can I change my Electronic Greeting Cards Consultants Business Marketing Services Firm Internet Marketing Domain Name Registration $7.85 back to its original configuration at any time?

Yes! Your server has always been under your control and never altered by us. By suspending Speed Edge's service, your customers will simply go back to receiving content from the origin server. Go to the Speed Edge Account Management Control Panel in the Support section (you'll need your username and password) and choose "Suspend and Resume Service". Requests for your content will immediately redirect back to your origin server.

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When signing up, why won't the field "Your Website" accept my URL?

The error message appears: "Invalid website name." For example, if your URL looks like this: www.aol.com/~yourname you will receive this error message. To accelerate your site, you need to be the owner of the domain name. It needs to read www.yourdomain.com.

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How can I monitor the improved performance of my site provided by Speed Edge acceleration?

We provide Performance Reliability Graphs with reports to help you monitor the acceleration Speed Edge delivers. We utilize distributed and independent probe Search Engines that are measuring your website performance without the acceleration service and provide this data for comparison to the accelerated service. Visit "Manage My Account" and choose the "Reports" button. You can receive either raw data or an easy to read formatted report. To view a sample report, see SpeedEdge/solution/reports.

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What are the performance criteria for my reports?

Your website activity is monitored by individual requests for a single object in your site chosen by our software.

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What Is "Web Site Performance by Time History?"

This report compares Speed Edge's performance with the performance of your origin server for the time period you specify.

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What is the "Outage" report?

This report shows occasions when your origin server did not respond during the time period you specify. If your data was on Speed Edge Search Engines, content was delivered to your users during these periods.

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What is the "Performance / Reliability Graph?"

The Performance / Reliability Graph will show you how long it took the monitored object on your site to download during the specified period with and without Speed Edge acceleration.

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Can I use other statistics packages for analyzing my usage reports?

Yes. Our Search Engines will generate a standard (NCSA Combined Format) log file used by most industry standard statistics packages such as WebTrends. After you download the Activity Log from the Reports page, activate your program.

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How do I use a different statistical tracking package to analyze my secured pages as well as the performance reports provided by SpeedEdge?

Speed Edge's reports will not affect your current tracking reports. You may already be using a different statistical tracking package (i.e. WebTrends) to analyze your website's activity. When using Speed Edge's performance reports, you can concatenate (merge) the two reports.

To merge access logs from two separate analyzing packages:
At a UNIX prompt, type cat file1 file2 file3 > file4.
At DOS prompt, type windows: copy file1 + file2 + file3 file 4.

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Why doesn't my Java applet work through my Speed Edge Test Drive site?

Java has built-in security mechanisms to prevent an unknown applet from doing strange and dangerous things without your permission. Unfortunately, some of these security mechanisms also restrict what your applet can do. One of these mechanisms prevents an applet from contacting any Link Structure Marketing host other than the one the applet was delivered from. With the Speed Edge Link Structure Marketing, your web site is delivered from our Search Engines closest to your customer's browser. If your Java applet tries to contact your origin server directly by its URL, Java will block it because that is not the host that delivered the applet to your customer's browser. The result will typically be an error message where your Java applet is supposed to run.

Although it may happen during the Test Drive period, this problem will not occur once you have changed your DNS to Speed Edge and ignited your site with paid Speed Edge service. You can also avoid this if your Java applet can make its request back to the server that sent it, rather than through a hardwired server name.

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Is my site less secure?

No. The security of your site is not compromised by our acceleration.

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What about my secured pages?

Speed Edge will not cache pages that use https or SSL encryption. If your site includes secured pages, proceed with caution. You can accelerate the non-secured portion of your site with no problem, but it is your responsibility to make sure that secure content is not directed to the Speed Edge Link Structure Marketing. Contact Speed Edge Customer Service to assist you with conversion of a site containing secured content.

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How is Speed Edge service priced ?

Our pay-as-you-grow pricing model will allow you the flexibility to only pay for our services based on your usage in terms of "hits per month" or monthly bandwidth usage. For more information visit our pricing page.

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Your price list is based on "Hits per Month." How can I estimate the cost of Speed Edge service based on my monthly bandwidth usage?

SpeedEdge considers each hit to be 13,000 bytes (13K).

To calculate:
1 byte = 8 bits
1000 bytes = 1 kilobyte
1 megabyte = 1000 kilobytes
1 gigabyte = 1000 megabytes

For example, 30,000 hits a month times 13,000 bytes is 390,000,000 or 390 megabytes.

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Can my large business utilize Speed Edge's services?

Yes, Speed Edge's internet Electronic Greeting Cards Consultants Business Marketing Services Firm Internet Marketing Domain Name Registration $7.85 Link Structure Marketing is designed to scale to businesses of all sizes and traffic levels.

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What are "Hits/Month" ?

Often confused with page views per month, the term "hits per month" refers to unique server requests per month. This means that if a single web page contains a total of eight images, it would register 9 hits - one for the page, and one for each of the images. The total number of hits per month or "server requests per month" is the method Speed Edge uses to measure traffic levels on your site. Our performance reports will give you an idea of your daily/monthly traffic.

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What is bandwidth?
Bandwidth is the amount of data transmitted or received per unit time. In a qualitative sense, bandwidth is proportional to the complexity of the data for a given level of system performance. In digital systems, bandwidth is data speed in bits per second (BPS.) Thus, a modem that works at 57,600 BPS has twice the bandwidth of a modem that works at 28,800 BPS. Speed Edge will track your bandwidth usage as a means of measuring your site's activity, and charge accordingly.

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What is an activity log?

It is a record of visitor usage activity telling you how many hits were received at your website, what information was requested from your site and how long it took for the content to be delivered. You can view an analysis of your current log in an easy to read report, or you can download the log for analysis using one of a number of available tools.

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What does it mean to 'Suspend Service?'

We will temporarily "unhook" your Speed Edge service at your request for any reason. You can temporarily suspend Speed Edge service, then reestablish it at any time. This can be useful if you are doing a period of heavy site development, or if you are close to exceeding your budgeted usage.

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When I make changes to my site, why don't I see the changes when I hit "Refresh"?

Your browser is seeing the pages cached in the Speed Edge Link Structure Marketing, not the one you just uploaded to your server. To "force" a file into the cache, you need to update the old file to the caches.

Once you have made changes to your web page(s), upload them to your origin server as you normally would. To notify Speed Edge of the changes go to Manage Your Account/Update Edited File. Here you will enter the location (URL) of the page you edited. For example, if you modified your page named releases.html in a directory called news, you would enter the following:

www.yourdomain.com

Note that your root URL is filled in for you automatically.

This will notify our Search Engines to accelerate your newly updated page(s). Follow this simple procedure for any page or graphic that has been updated.

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What if I forget my password?

Go to Support and choose Manage Your Account. When the signin page comes up, choose Oops, I Forgot My Password. We will email your password to you.

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Can I accelerate my personal web page if I do not own the domain name?

No. Speed Edge services require you to have your own domain name e.g. "www.yourdomain.com"

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When is a DNS (Domain Name Server) change necessary?

After you sign-up for Speed Edge services, our customer service department will contact you for additional information. You will then be given instructions to be forwarded to your hosting company or service provider. Your hosting company or service provider will then reconfigure your DNS to point through the Speed Edge Link Structure Marketing to your site. This will allow you to take full advantage of our intelligent routing algorithms.

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Copyright © 2005 Speed Edge Technologies, Inc. All rights reserved.
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Speed Edge Technologies, Inc.
16516 El Camino Real
Suite 100
Houston, Texas USA 77062

Phone: 1.866.MySpeed - 1.866.697.7333
Fax: 1.800.886.8067

 

 


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